Warranty Policy

Pro Flame Limited Warranty Policy

Pro Flame offers a limited one (1) year warranty through ProFlame-Official.com. This
warranty applies only to products purchased from an authorized Pro Flame dealer.

This warranty covers manufacturing defects only and does not cover normal wear
and tear resulting from regular use or misuse, or the use of low-quality gas refills.

ProFlame-Official.com reserves the right, at its sole discretion, to repair or replace
items found to be factory defective. Returned items may be replaced with a
refurbished equivalent, depending on the condition of the returned item.

This warranty does not cover items that have been tampered with, physically
damaged, disassembled, or subject to attempted repair by anyone other than an
authorized service provider.

If your lighter becomes defective due to a manufacturing defect within the one-year
limited warranty period, please read and carefully follow the instructions below:

1. Please ship the lighter with an empty gas to our service center at the following
address:
2. We strongly recommend that you insure your shipment against loss and
obtain tracking information. ProFlame-Official.com is not responsible for
packages lost in transit.
3. Please do not ship the lighter to the retail store.

ProFlame-Official.com reserves the right to approve or reject warranty claims at its
sole discretion.